Hospital Billing Services

At Principal Healthcare, we realize that patients’ health care experiences are not limited to just a clinic visit or a surgical procedure. Our billing department is committed to a family-centered billing system that can help your patients with their medical bills. Our financial team can help your patients with understanding the medical bill, telling your patients what to expect during the billing process and helping your patients make a plan to ensure payment of their health care expenses.

Principal Healthcare can assist your facility with all aspects of your revenue cycle management. Some of the services we provide are listed below:

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Communication with you and your staff to acquire quality data necessary to produce "clean claims", enabling the fastest payment possible from health insurance carriers

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Seamless transition to our services

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Facility data base set up

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Server set up, maintenance and support

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Electronic Data Interface (EDI) enrollment for direct transmission to health insurance carriers and or clearing house utilizing up to date carrier and state specific requirements

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Electronic and paper claims processing for secondary and tertiary claims

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Immediate capture of software upgrades

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Worker's Compensation and Auto/No-Fault claims processing

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Negotiations for "prompt pay" from Worker's Compensation/Auto No-Fault carriers in states where not prohibited

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Web based access to financial reports, management reports and patients' account status at any time

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Patient statements, mailing and postage

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Negotiation, arrangement and dunning of budget/installment payments

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CPT-4 and ICD-9/ICD-10 coding analysis following National Correct Coding Initiative (NCCI) policy and National Coding (NCD)/Local Coding Directives (LCD) policies

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Scheduled, consistent follow up on all aged claims

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Identification and filing of claims for appeal, coordinating the necessary documentation required for filing, tracking denial trends and follow up of appeals in process

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File backup and data storage

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Toll free number for staff and patients' inquiries Inquiries accepted 7 days a week, 24 hours a day