Customer Service

Our services encompass the management of the entire claims processing and collections cycle. The scalability of our product provides our clients with the administrative infrastructure necessary to support the future growth of their organization.

Our technology allows us to implement disciplined processes and procedures on an individual or mass scale. Our people provide the flexibility to adapt our solutions to meet the unique needs of every individual client. We are committed to developing a strong, long term and mutually profitable partnership. We believe our combined commitment, resources, and talents will allow us to achieve outstanding results.

Principal Healthcare, Inc. offers our customers direct access to account management tools. Our customer dedicated support teams are readily available 7 days per week, 24 hours per day via our toll free telephone numbers, e-mail or facsimile. Response time to our customers is within twenty-four (24) hours of the inquiry. Each customer is provided an Account Manager that delivers single-contact service. This builds quality relationships, creates a commitment and loyalty to our customers which means that the needs of your organization and of your patients are given consistent attention.