Call Center Services

FocusCall, the contact center division of Focus Infomatics, Inc. has a proven track record with US clients. Focus Infomatics, Inc. (www.focusinfomatics.com) is a Business Process Outsourcing company, that has been selected as the preferred vendor on the esteemed Health Trust Purchasing Group (HPG) list for transcription. We, at FocusCall assure our clients the same level of operational excellence, quality standards and cost reductions. FocusCall is one of the leading business process outsourcing call centers serving client nationwide.

The service we offer is a combination of state-of-the-art hardware and software applications, along with the addition of the human touch. Our goal is to create a seamless connection between our client-partners and their end-user tailored to your particular needs. We have established our credibility in various domains by designing for our clients, a value proposition that meets their exact requirements and specifications, at a truly cost-effective price. FocusCall is a dedicated customer driven service with a myriad of offerings.

We have been providing value added services to our specific client needs in diverse markets. We offer both B2B and B2C applications. FocusCall leverage our personnel expertise, cutting edge technology and economies of scale to benefit our client's customer base (current and potential) Focus's capabilities help businesses extend their business 24/7/365. Toll free numbers, IVR and voice mail/email services ensure a scalable option for clients to reach their target market round the clock and to increase their customer satisfaction.

Brochures

³ Brochure : About Principal Healthcare
³ Brochure : Principal Telmed Services

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Focus Infomatics, Inc
500 West Cummings Park,
Suite 6100
Woburn, MA 01801, USA
focuscall@focusinfomatics.com
Tel : 1-877-313-8569
Fax : 1-781-970-5304

Business Office
Dr. Dean Paul McElwain
Extension - 181
dean@principalhc.com

Operations
Suraj Kumar
Extension - 212
surajb@focusinfomatics.com